Delicious seafood, fresh and tasty, friendly service, generous portions, reasonably priced, conviently located by the water front
![Zomato]( "Recensione")
Hubby and I have been to The Crab Shack on multiple occasions because I loooove crab! Their service standards were consistent I would say and food quality is always quite high.
Our whole family was there to dine last night and I booked in advance as there was 7 of us. Although I was excited to have the Alaskan King Crab, it was unavailable due to the current Covid situation around the world which made it very difficult to get the King Crab imported. This was understandable and we appreciated that this was communicated to us.
Ambiance 4/5 – We went at night and of course there was some mood lighting going on, but I think it was much too dark for my parents, but it was okay for the young adults. My parents enjoyed the quirky fishing décor.
Food 4/5 – I love crab and I am so happy that you are serving them! Really enjoy them even with just butter, or garlic butter, or lemon butter. We would love to have the Alaskan King Crab again next year when the pandemic is over, we prefer that to the snow crab but it was good that we gave the snow crab a try! The snow crab was a little dry though we thought so it was good that it was served with butter. We loved the Beef Tacos recommended by our server, we enjoyed the cheesy garlic bread, the seafood chowder was chunky and well-seasoned, the Fish n Chips were very enjoyable, Steak was cooked perfectly (Medium Rare), Dukkah Spuds were yummy (but I found them a lil spicy hehe). Portions were good for the price and we were all full at the end of the night. Room for improvement: I did think it would be nice to have a small side for the Steak (either a small portion of chips or a salad) as it was served by itself only and the big board it was served in looked really bare.
Staff and Service 4.5/5 – We were first greeted right away by a gentleman who was the one who sat us down. He was kind enough to sit us early even though we were 15/10 mins early for our booking. He was not the one who served us, but we think he could be a manager that night as he would usually come by to the table to explain some things about the menu to us. We felt that he could communicate a little kinder (maybe he was trying to make jokes which we didn’t get or maybe it was too busy and he was feeling tired), but overall, we think he is still a good guy.
Wait times were very good with the entrees (We had the garlic bread and beef tacos), but it took a while for the mains to come out. We appreciate their efforts as we were a big group and I suppose they wanted the mains to come out altogether. We would like to mention though that when we followed up and the kitchen said the food will come out in 10-15 minutes, the food did come out after 10 minutes.
My special mention for this night would be our server, Yannick. He made sure to double check regarding our questions about the menu before giving us a response. He informed us of the specials and made suggestions for our order (That beef taco was yum, thanks!), he was very friendly, attentive and accommodating. He was still smiling even though Saturday night was hectic and busy. I experienced a bit of distress due to dehydration and light headedness. Yannick was kind enough to attend to my needs and went above and beyond his duty as a server. I appreciate it all the more since it was very busy that night and he took his time to ask my family if we needed anything and made sure we were okay. We had already paid but we were unable to leave right away due to my dizziness, but Yannick was still attentive enough to check if we needed anything else before we left. Thank you, Yannick! I appreciate you as a professional, and as a person. I hope your work place commends you for what you have done for us that night. I give Yannick a 5/5 😊
Overall experience was great and I would still be happy to come back to try other seasonal menus and other crab varieties. This review is mostly based on last night but taking into consideration all other times we've gone. Thank you always for your efforts!
Love this place, great vibe, great food
An error has occurred! Please try again in a few minutes